Privacy policy
Privacy Policy
Last Updated: 30 June 2025
Welcome to Beans.ie (the “Site”). Your privacy is important to us. This Privacy Policy explains how Beans.ie (“Beans.ie”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, purchase from, or otherwise interact with the Site, our mobile applications, emails, or SMS messaging programs (collectively, the “Services”).
By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. The “Last Updated” date above indicates the most recent revisions. We encourage you to review this policy periodically.
2. Personal Information We Collect
We collect personal information in three primary ways: (i) information you provide directly, (ii) information we collect automatically, and (iii) information we receive from third parties.
2.1 Information You Provide Directly
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Contact details – name, postal address, email address, and telephone/SMS number.
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Account credentials – username, password, and authentication tokens.
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Order details – billing/shipping information, items purchased, payment confirmation.
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Marketing preferences – SMS and email marketing opt-ins, communication preferences.
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Customer support – information contained in enquiries, reviews, or other user-generated content.
2.2 Information We Collect Automatically
We use cookies, pixels, tags, SDKs, and similar technologies to collect:
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Usage data – IP address, device type, browser type, referral URLs, pages visited, time spent, and interactions with Site features.
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Shopping activity – items viewed, added to cart, wish-lists, and abandoned-cart status (see point 7 below).
For a detailed description of Shopify cookies used on this Site, please see Shopify’s Cookie Policy.
2.3 Information We Receive from Third Parties
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Payment processors and fraud-prevention services.
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Marketing, analytics, and advertising partners.
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Logistics and fulfilment providers.
3. How We Use Personal Information
| Purpose | Examples of Processing Activities | Legal Basis (GDPR) |
|---|---|---|
| Provide Services & Fulfil Contracts | Process orders, arrange delivery, manage accounts, provide customer support | Performance of a contract |
| Transactional & Marketing SMS | Send order updates, two-factor codes, abandoned-cart reminders, promotional offers | Consent (marketing) / Legitimate interests & performance of a contract (transactional) |
| Personalised Marketing & Advertising | Tailor emails, SMS, and online ads based on your interactions | Consent / Legitimate interests |
| Security & Fraud Prevention | Detect, investigate, and prevent fraud, spam, or abuse | Legitimate interests / Legal obligation |
| Analytics & Improvement | Analyse Site performance, improve features, develop new products | Legitimate interests |
4. SMS Messaging Program
We offer an optional SMS messaging program for both transactional (e.g., order confirmations, shipping updates) and promotional/marketing communications.
4.1 Opt-In Consent
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You must provide your mobile number and explicitly opt in (e.g., by ticking a checkbox or replying “YES”) before receiving marketing SMS messages.
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By opting in, you consent to receive autodialled or prerecorded messages to the provided number. Consent is not a condition of purchase.
4.2 Message Frequency & Charges
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Message frequency varies but will not exceed ten (10) marketing messages per month.
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Message and data rates may apply; check with your wireless carrier.
4.3 Opt-Out & Help
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To stop receiving SMS messages, reply STOP to any Beans.ie SMS. You will receive a final confirmation message and no further marketing texts will be sent.
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For help, reply HELP or email contact@beans.ie.
4.4 Use of Phone Numbers & SMS Data
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SMS phone numbers and opt-in data are used solely for the purpose of sending transactional or marketing messages as described.
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SMS originator opt-in data and consent will not be shared, sold, or transferred to third parties for their own marketing purposes.
5. Sharing Personal Information
| Category | Examples | Notes |
|---|---|---|
| Service Providers | Payment processors, hosting, SMS vendors, fulfilment centres | Bound by contract to use data only for requested services |
| Business & Marketing Partners | Shopify, analytics and advertising platforms | No sharing of SMS opt-in data or consent |
| Legal & Compliance | Government authorities, regulators, courts | Where required by law or to protect our rights |
| Corporate Transactions | In connection with a merger, acquisition, or asset sale | Data protected through appropriate safeguards |
We do not sell personal data for monetary consideration. We do not use sensitive personal data to infer characteristics about you.
6. Cookies & Similar Technologies
We use cookies and similar technologies for the following purposes:
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Essential site functionality (e.g., checkout, authentication).
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Performance & analytics.
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Personalised advertising.
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Abandoned-cart detection for SMS cart reminders (see § 7).
You may control cookie preferences through your browser settings. Disabling cookies may limit Site functionality.
7. Abandoned-Cart SMS Notifications
Beans.ie uses cookies and Shopify plugins to detect when items placed in your cart have not been purchased. This information is used to determine when to send cart reminder messages via SMS.
“Beans.ie’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.”
8. Location-Based Services
If you enable location-based services on the Site or through our SMS links, we may collect location data (e.g., GPS, Wi-Fi, cell-tower signals) to personalise offers or localise content. Location data is processed only while the feature is active and is deleted or anonymised thereafter.
9. User-Generated Content
Any content you submit publicly (e.g., product reviews) may be visible to other users. We are not responsible for third-party use of such information.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your home jurisdiction, including the United States. Where applicable, we rely on approved Standard Contractual Clauses or other lawful mechanisms to safeguard such transfers.
11. Security & Data Retention
We employ administrative, technical, and physical safeguards designed to protect personal data. No method is 100 % secure, and we cannot guarantee absolute security. We retain data only as long as necessary for the purposes set out in this policy or as required by law.
12. Your Rights & Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information; to object to certain processing; and to withdraw consent. To exercise these rights, email contact@beans.ie. We may need to verify your identity before fulfilling certain requests.
You can manage email preferences by clicking the “unsubscribe” link in any marketing email. For SMS, reply STOP to any message.
13. Contact Us
For questions about this Privacy Policy or our privacy practices, please contact us:
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Email: contact@beans.ie
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Postal Address: Beans.ie, Santry Business Park, Dublin 9, D09 KD91, Ireland
© 2025 Beans.ie. All rights reserved.