Vietnam Dung K'No

No. To safeguard the freshness and integrity of our coffees we only ship out whole bean coffee. You’ll get the coffees exactly as the roasters intended sealed inside airtight bags so that they have reached their peak by the time they land on your doorstep.

Our fulfilment team ensures that orders placed by 3 PM are processed and shipped on the same day, with efforts to accommodate orders until 4 PM. However, while next-day delivery is our standard, occasional delays may occur due to factors beyond our control.

We aim for a seamless experience, but if a delay does happen, rest assured we are committed to getting your order to you as quickly as possible.

Absolutely. We offer express tracked delivery to all destinations that we ship to. We work with competitive flat-rate shipping costs to Europe and the rest of the world, which are added at checkout.

If your shipping address is outside of the EU, you will be responsible for any customs or import duties and local taxes that may be payable.

If your country is not available, please send us an email to see if we can ship our coffees to you via courier. Or start a collective, just reach out for more information."

We have purposely chosen coffees that work well with both filter and espresso brew methods. Recipes will be provided for each coffee, so this will be a good place to start, but we recommend fine-tuning it to suit your taste and machinery.

No, our coffee service operates differently from traditional subscription models. We've chosen to move away from monthly subscriptions to offer you more flexibility and control over your coffee experience. Instead, we provide the opportunity to purchase our exceptional coffees during designated purchase windows.

This means you can buy as much or as little as you like, without being tied to a recurring subscription fee. We believe this approach not only allows you to tailor your coffee orders to your preferences and consumption habits but also ensures that you receive freshly roasted coffee every time. So, while we don't offer subscriptions in the traditional sense, we're committed to delivering the highest quality coffee to your door whenever you need it.